We have implemented a fix and have determined that the Shibboleth SSO has been resolved. Users who continue to have issues should contact the help desk for further assistance. We apologize for this disruption in service, and we appreciate your patience and understanding. We will continue to work and improve to make sure this doesn't happen again.

We have identified an issue with Shibboleth single sign-on. When trying to log into services, users may get a 504 Gateway Time-Out error. We are working to identify and recify the issue as quickly as possible. We have not identified a workaround yet but are working to diagnose the issue. We will leave updates here when we learn more information and as we implement fixes.

A maintenance window has been planned for Tuesday, January 7, 2025 between 4:30 PM and 12:00 AM. During this time, campus network services may be unavailable as we perform important upgrades and repairs. Some buildings on south campus will lose temporary connectivity as we move them to new fiber lines.  A possible brief Internet outage may occur while we update the firewall. If you have any questions about this maintenance, please contact Ashleigh Baker.

Planned maintenance begins

A maintenance window has been planned for January 6, 2025 between 5:00 PM and 11:59 PM. During this time, MyBanner/Personal Access Pages may be unavailable as we implement an important patch. If you have any questions about this maintenance, please contact Helpline.

Planned maintenance begins

We have implemented a fix and have determined that the campus network issue has been resolved. Users who continue to have issues should contact the help desk for further assistance. We apologize for this disruption in service, and we appreciate your patience and understanding. We will continue to work and improve to make sure this doesn't happen again.

We have identified an issue with networking on-campus (both wired and wireless). We are working to identify and recify the issue as quickly as possible. We have not identified a workaround yet but are working to diagnose the issue. We will leave updates here when we learn more information and as we implement fixes.

We have implemented a fix and have determined that the issue has been resolved. Users who continue to have issues should contact the help desk for further assistance. We apologize for this disruption in service, and we appreciate your patience and understanding. We will continue to work and improve to make sure this doesn't happen again.

We have been in touch with eVisions and have determined that there is a known issue with the integration between Banner and eVisions Intellicheck.  eVisions is working on a fix at this time.  We will provide an update as more information becomes available.

We are continuting to investigate this JobSub issue and will provide updates as they occur.

We have identified an issue with Banner JobSub. When trying to run Banner forms, users may experience a failure of the Banner forms jobs to run. We are working to identify and recify the issue as quickly as possible. We have not identified a workaround yet but are working to diagnose the issue. We will leave updates here when we learn more information and as we implement fixes.

The Banner upgrades have been successfully applied in production and Banner is back online.

We are currently patching remaining issues from the previous Banner upgrade.

A maintenance window has been planned for December 17, 2024 between 5:00 PM and December 18, 3:00 AM.

During this time, Banner will be temporarily offline, and access to features such as MyBanner will be unavailable, as the IT team will be performing critical security and compliance upgrades to the Banner system. Common tasks like entering hours, checking grades, or viewing pay information will not be accessible.

If you have any questions about this maintenance, please contact the Project Management office.

Planned maintenance begins

A maintenance window has been planned for November 25, 24 between 4:30 PM and 11:30 PM. During this time, some network services may be unavailable as we perform important upgrades.

Between 4:30-6:30pm, there will be intermittent connectivity while we work to resolve an issue in the core network.  During this time Oden, Chalmers, Lowell, and Bexley/Colburn may see a longer outage than the rest of campus.

Between 6:30-7:30pm, the Science Quad, and South Campus dorms will lose connectivity as we work with the Maintenance Department to resolve a power issue in the Higley Data Closet.

Between 8-9pm, there will be intermittent wireless connectivity while upgrading our wireless infrastructure.

Between 8:45-11pm, some buildings on south campus will lose temporary connectivity as we move them to new fiber lines.

If you have any questions about this maintenance, please contact Ashleigh Baker. We appreciate your understanding and patience while we perform critical maintenance to keep Kenyon's services up-to-date.

Planned maintenance begins